Effective Date: November 24, 2024

Welcome to Big Brap Energy (“we,” “us,” “our”). By accessing or using our website www.BigBrapEnergy.com (the “Site”) and/or purchasing products from us, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully. If you do not agree to these Terms, you may not access the Site or purchase our products.

1. General Terms

By agreeing to these Terms, you represent that:

• You are at least the age of majority in your state or province of residence, or you have given us your consent to allow any of your minor dependents to use this Site.
• You will not use our products for any illegal or unauthorized purposes.
• You will not violate any laws in your jurisdiction while using the Site or purchasing our products.

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information and Pricing

• Custom-Made Products: Our products are custom-designed and manufactured. All product descriptions, pricing, and availability are subject to change at any time without notice.
• Accuracy of Information: While we strive to provide accurate information on the Site, we are not responsible if product descriptions, images, or other content are inaccurate, incomplete, or outdated.
• Pricing Errors: In the event of a pricing error, we reserve the right to cancel orders and issue a full refund.

3. Orders and Payments

• Payment Authorization: By placing an order, you authorize us to charge your provided payment method for the full amount of your purchase, including applicable taxes and shipping fees.
• Order Changes and Cancellations: Due to the custom nature of our products, all sales are final, and we are unable to accommodate order changes or cancellations once the purchase is completed.
• Refusal of Orders: We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.

4. Returns, Refunds, and Exchanges

• All Sales Are Final: Due to the custom design and manufacturing of our products, we do not accept returns or exchanges. For more details, please review our Return & Refund Policy.
• Damaged or Defective Items: If your item arrives damaged or defective, you must contact us within 7 days of receiving your order to request a replacement or resolution.

5. Off-Road Use Disclaimer

• All products sold by Big Brap Energy are intended for off-road use only. They may not comply with federal, state, or local laws for on-road use.
• By purchasing our products, you acknowledge that you are solely responsible for ensuring compliance with applicable regulations in your jurisdiction.
• Limitation of Liability: We are not liable for any damages, injuries, or modifications resulting from the use of our products, including but not limited to damage to vehicles, equipment failure, or personal injury. Use of our products is at your own risk.

6. Shipping and Delivery

• We aim to process and ship orders as quickly as possible. However, shipping times may vary due to factors beyond our control (e.g., carrier delays, customs processing).
• You are responsible for providing accurate shipping information. We are not liable for lost or delayed shipments due to incorrect addresses.
• International orders may be subject to customs duties, taxes, or fees, which are your responsibility.

7. Intellectual Property

All content on this Site, including but not limited to text, images, logos, and product designs, is the property of Big Brap Energy and is protected by intellectual property laws. You may not use, copy, reproduce, or distribute any content without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any damages, losses, or injuries arising from your use of the Site or purchase of our products.
• Our liability is limited to the purchase price of the product you purchased from us.

9. Indemnification

You agree to indemnify, defend, and hold harmless Big Brap Energy, its owners, employees, and affiliates from any claims, damages, or liabilities arising from:

• Your use of the Site
• Your use of our products
• Your violation of these Terms
• Your infringement of any third-party rights

10. Changes to These Terms

We may update or modify these Terms at any time without prior notice. The updated Terms will be posted on the Site with the effective date. Your continued use of the Site constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Arizona, without regard to its conflict of law provisions.

12. Contact Information

For questions about these Terms or concerns regarding your use of the Site, you can contact us at:

Big Brap Energy
Email: info@BigBrapEnergy.com
Website: www.BigBrapEnergy.com